Search FAQs
  • Q : Why is my card having lower frame rates while running games that support ATI TRUFORM?

    A :

    This issue can affect graphics cards which do not offer hardware support for ATI TRUFORMTM. Games which provide native ATI TRUFORMTM support, or which have been patched to support ATI TRUFORMTM, may experience lower frame rates with ATI TRUFORMTM features enabled.

    Some games may actually allow ATI TRUFORMTM to be rendered in a "software" mode on hardware which does not directly support ATI TRUFORMTM. While this will add visual appeal, it requires more of the system CPU cycles. This can significantly reduce a game's frame rate.

    With a product that supports ATI TRUFORMTM in hardware, such as the RADEON 8500, the graphics rendering occurs within the Graphics Processing Unit (GPU). The games visual appearance is greatly improved, while having a minimal affect on frame rates.

    If your graphics adapter does not support ATI TRUFORMTM in hardware, and your game allows ATI TRUFORMTM to be rendered in software, you may choose to disable ATI TRUFORMTM. Please see the game's documentation for details on disabling ATI TRUFORMTM support.

  • Q : I have bought your ATI graphic card and would like to support multiple monitors. What is the difference between the Primary and Secondary Display under Window 98?

    A :

    In Windows 98 the PRIMARY display is the one that displays the LOGO when Windows starts. This PRIMARY monitor also shows the system BOOT messages.

    In addition to the standard 2D acceleration, the PRIMARY monitor also supports 3D (via Direct3D) and VIDEO (TV). FULL SCREEN DOS sessions are also locked to the PRIMARY display.

    The SECONDARY display adapter does NOT support:

    • DirectX
    • Direct3D
    • Multimedia video functions

    Here is a short list of applications you may encounter which will NOT currently function on a secondary display:

    • DVD Playback software
    • MPEG Playback software
    • Direct3D Games
    • Screen savers designed for a single-monitor setup
    • Any application that runs in a "fullscreen" mode

    Most of these applications will not function on a secondary display because the hardware and software features required (Direct3D, DirectDraw video acceleration, etc.) are ONLY available on the PRIMARY display adapter.

  • Q : How to connect VIVO for watching video?

    A :

    The procedure to connect VIVO for watching video programs play by VCR:

    1. Connect the 1 to 4 ways VIVO cable to the VGA card(Male side of VIVO cable).
    2. Connect the s-video or composite cable from VCR to the VIVO cable that has an arrow sign pointing to the VGA card(the female side of VIVO cable). Connect either s-video or composite cable only. Do not connect BOTH s-video and composite.
    3. Run "Power director" or other software that can do video capture.
    4. Start video capture in the software.
    5. The video is being played by the VCR should appear on the monitor screen.
    6. If no display, select the video-in source within the software to select the source from either s-video or composite.
  • Q : How to enable secondary displays in CCC?

    A :

    The procedure is:

    1. Switch off the system and connect the secondary display to VGA(e.g. CRT/TV/DVI). Make sure display driver is installed.
    2. Power up the system and boot to Windows.
    3. When Windows boot up completed, right click on Windows Desktop and select "ATI CATALYST(R) CONTROL CENTER".
    4. Select "Advanced" then press "Next".
    5. Follow the on screen instruction to proceed to "Catalyst Control Center" Windows.
    6. In "Catalyst Control Center" Windows, select "Display Manager".
    7. In "Display Manager", right click the icon in the box of "Attached displays currently disabled:".
    8. Select the display mode for the secondary display. There are 4 options available:
      - Clone mode
      - Extend mode
      - Stretch Main Horizontally
      - Stretch Main Verticall
    9. Press "Yes" to confirm the setting.
  • Q : Can VIVO card support MPEG I and MPEG II?

    A :

    Rage Theater is able to support both MPEG I and II. However, it requires to have 3rd party software to operate togaher. Right now, our Power director is able to support MPEG I for full screen, but small screen for MPEG II only. It will require to have our new verion of Power Producers to support both in near future.

  • Q : Can VIVO card support stereo AC3 sound and Non-Interlaced mode?

    A :

    Stereo AC3 & Non-Interlaced : This is nothing to do with our card. It comes to the issue with on board sound chipset or his sound card only for AC3. It would be the issue of TV set, but not our card.

  • Q : Which video software is bundle with VIVO card?

    A :

    Currently : We are providing Power Director for VIVO features.

  • Q : Can VIVO card bundle software, Power Director, have pre-scheduling function?

    A :

    Power Director does not have pre-scheduling function. He will require ATI AIWmodels to have such features. However, it comes with TV tuner.

  • Q : How to change the Pal to NTSC or NTSC to Apl by using software?

    A :
    1. Click "Start"
    2. Point to "Setting", then click "Control Panel"
    3. Double click "Displays"
    4. Click on the "Settings" tab and then the "Advanced" button
    5. Click on the "ATi Display" tab.
    6. In the "Display" menu, select "TV".
    7. In the "TV Properties", select "Format".
    8. In this menu, you can select TV format by "country/region" or "Format"
    9. Press "Apply" to save the change you have made.

    Note: TV must be attached in order to activite the "TV Properties" menu.

  • Q : What is the driver support status for Win98/ME?

    A :

    Effective March 1, 2004 - commencing with the 7.99 release - ATI will be transitioning all WinME software support to ATI's Legacy Operating Systems" support model.

    In effect this will mean that the 7.98 release will be the last to include Win98/ME software support as part of our standard support offering.