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  • Q : Any restriction for Window 8 fast Boot?

    A :

    1. To experience Window 8 fast boot function, the firmware of motherboard must support UEFI with fast boot set up ready. For further details, please refer to the motherboard manufacturer’s instruction guide manual.

    2. Only supports window 8 64bits operating system with UEFI boot mode installed.

    3. Motherboard firmware is suggested to be updated with latest Window 8 UEFI compatible mode.

  • Q : 在使用Windows 8操作系统快速启动時有什麼注意事项?

    A :

    1. 如果想体验Windows 8快速启动功能,主板固件必须具备支持UEFI快速启动设置。有关进一步详情,请参阅各主板厂商的用户指南手册

    2.只支持UEFI引导模式进行Windows 8 64位操作系统的安装。

    3.建议将主板固件(BIOS)更新为最新的Windows 8 UEFI兼容模式

  • Q : What is the recommended high-end heat on the card?

    A :

    The normal temperature would be under 100 degree Celsius (°C).
    Normally if it still work, the temperature would be acceptable.

  • Q : How to get full screen with HDMI?

    A :

    ATI Catalyst Control Center 9.9 Overcan and Underscan Options

    Please follow the below instructions to get to the ATI scaling options in windows Vista/ windows 7:

    1. Right click on the Desktop and open Catalyst Control Center 9.9
    2. Switch to Advanced mode if you are not there already
    3. Click dropdown menu Graphics in the top right
    4. Select Desktops and Displays
    5. Right Click your currently activated display under ‘Please Select a Display’ on the bottom right
    6. Select Configure
    7. Click on the Scaling Options tab  and your there
    8. Now, just move the scale to the right (overscan) until you get full screen (in my case that was 0%)

    Please note that Definition Multimedia Interface (HDMI) connected display monitor(s) may lose it's custom overscan / underscan settings each time the system is rebooted. AMD has released a hotfix to address this issue. Please visit:
    http://support.amd.com/us/kbarticles/Pages/GPU82-Over-UnderscanSettings.aspx

  • Q : Why there is "HDMI" on my video card box and on my card there's none?

    A :

    Your card is not a native HDMI model, but the 5000/4000/3000/2000 series are built-in HDMI with 7.1 surround sound support.
    The HIS DVI to HDMI Adapter 5000/4000/3000/2000 series is required to fully utilize the audio through HDMI features.
    You can find more information in the following for the DVI to HDMI adapter
    http://www.hisdigital.com/un/product2-52.shtml

  • Q : Using ATI Catalyst™ Control Center to enable Eyefinity feature in HIS Eyefinity-compliant graphics cards

    A :

    Operating Systems:

    - Microsoft Windows 7
    - Microsoft Windows Vista
    - Linux ‐ scheduled to be enabled via a future ATI Catalyst™ driver release

    Number of Monitors:
    - Up to six dependent on graphics card configuration

    Monitors:
    - DisplayPort is highly recommended offering optimal flexibility with the highest number of
    display outputs
    - Two display outputs of either DVI, HDMI, or VGA can be combined with DisplayPort outputs up
    to a total of six monitors per GPU

    General instructions using CCC to to enable Eyefinity feature in HIS Eyefinity-compliant graphics cards
    - General Setup
    - Creating a 3x1 Display Group – Landscape Mode
    - Remembering a Display Group / Configuration
    - Creating Different Display Groups
    - Other Display Group Actions
    - Example Extended and Duplicated Configurations

     

    Download Link

  • Q : Method to enable HD Video Playback for some ATI cards

    A :

    ATI driver does not officially support hardware acceleration over 4350 PCI bus. However, you can still enable the HD video playback & Avivo Video Functions by using a third-party software called DXVAChecker. Details procedure can be found in this link:

    Method to enable Avivo Video Functions for some ATI cards.
    http://forums.amd.com/game/messageview.cfm?catid=279&threadid=116888

    Please note that the above setting are not 100% guaranteed to be correct and working well under all circumstances.

     

     

     

  • Q : How to enable Audio Over DVI to HDMI dongle and HDMI in Windows XP or Windows Vista / Windows 7?

    A :

    Windows Vista / Windows 7 Users:

    Go to Control Panel (select classic view in the top left if needed)

    Now find sound and click on it.



    You should now see a list of playback devices, select Digital Output Device (HDMI) and right click on it. (depending on your HIS graphics cards and it could be slightly different)

    On the right click menu select Set as Default Device.



    That’s it, simple as that! The audio controller on your HIS graphics card will be the default sound device.



    You might have to select the volume control in to the system tray and ensure the volume is fully turned up.



    Your sound will now be going through the HDMI cable to your TV or Receiver as well as the picture.

    If you ever want your sound to play though your computers sound card just set it as the default device again.


    Windows XP:

    For Windows XP it’s the exact same process the menu’s are just set out slightly different.

    Click the start button, go to control panel and click switch to classic view in the top left if needed, then click on Sound and Audio Devices. You will then be presented with the Sound and Audio options for your computer, click on the Audio tab and select ATI HD Audio as the default device and click ok.

    There you go, your sound will now be going through the HDMI cable to your TV or Receiver as well as the picture.

  • Q : The installation procedures of PCIe x1 Card on motherboard with on-board graphic feature:

    A :

    The answer as follows:

    1. Install on-board VGA driver and make sure it works properly.
    2. Disable on-board VGA under Device Manager and then reboot the system.
    3. Insert PCIe x1 card after disabled the on-board VGA.
    4. Install PCIe x1 card driver and reboot system when prompted.
    5. Back to enable the on-board VGA after PCIe x1 card work properly, and reboot system when prompted.
  • Q : X1K AGP series Direct X unavailable

    A :

    Recently, we have found out that X1K AGP series would not have DirectX enabled on  some KT400 motherboard when using Catalyst 6.5 or later. This will result a poor  performance or even error when running 3D applications/games.

    Not all KT400 motherboard would have this problem. And not only KT motherboard, Intel/SIS may have this issue too. The driver fix will be available by October 2006.

    For workaround, please use Catalyst 6.1 driver if you encounters such issue.

    Users are recommended to check if they are affected by this issue. They can go to "System Information" -> "DirectX Diagnostic Tools" to check if DirectX is available or not. If not, users should uninstall the current installed display driver and re-install to use Catalyst 6.1.

    Catalyst 6.1 is available at:

    http://download.hightech.com.hk/driver/Radeon_8_205/8.205-060104a-029861C-ATI.zip

    If DirectX is enabled, users/customers do not need to roll back to the old version driver.