Q : Why can't we use the driver under the section "Built by ATI" on ATI's web site for our ATI products?A :
On ATI's website, there are two sets of drivers, namely, "Built by ATI" and "Powered by ATI". The former are solely for cards built by ATI herself while the later are for other manufacturers. These two sets of drivers may detect different sub vendor and sub system ID that are manufacturer dependent. ATI has designed the drivers and BIOS as such. Hence, our card can only used the drivers in the "Powered by ATI" Section. ATI Cards by other manufacturers will have the same situation.
Q : How can I change the resolution of my 2nd monitor under Windows 98SE?A :
You can change the display settings of your 2nd monitor as follows:
- Right click on an open area on the desktop
- Click "Properties" on the pop up menu
- Click "Setting"
- Click "Advanced"
- Click "Display"
- Click CRT2 then click "OK"
- Click the CRT2 icon on the "setting" menu, click "Yes" when prompted
- Set the resolution and color depth
- Click "Apply" to activate your setting
Note : If you want to change the resolution of CRT2 (Secondary display), the system will stop running at mirror mode, it will run in extend desktop mode instead.
Q : Is there a way to upgrade the BIOS on my VGA Card?A :
The BIOS is a very critical component for correct functioning of your VGA card. We do not recommend users to flash the BIOS themselves because slight difference in functionality may require a different BIOS completely. Consequently, not all our graphic produts are equipped with flash ROM. If there is no flash ROM on your VGA card and you try to flash the BIOS, the flashing utility may sometimes report the message "EEPROM not compatible". Please note that if you flash the BIOS incorrectly at your own risk, your VGA card may function abnormally and we cannot be responsible for any damages caused.
Q : How can I change the refresh rate used for my monitor under Window XP?A :
Please follow the following steps :
- Right click on an open area of the Windows desktop. Select "Properties" from the drop down menu.
- Click the "Settings" tab and then click the "Advanced" button.
- Click the "Monitor" tab and then use the "Screen refresh rate" drop down to select the desired refresh rate.
- Click "Apply".
- If the display appears right, click "Yes".
- Click "OK" twice to exit the "Display Properties" panel.
The maximum refresh rate available is determined by the monitor type detected by Windows XP.
Q : What’s is DirectX?A :
In very general terms, DirectX is an interface between programs (applications and games) and the drivers that run your graphics, sound and other computer hardware. It plays a role in many functions, including 3D rendering, video playback, still and motion capture, TV Viewing applications, joystick and mouse interfaces, networking for multiplayer games and lots more.
Your installation CD may have a copy of DirectX that was current at the time the CD was created. The most updated copy is always available from Microsoft website.
Q : Why is my card having lower frame rates while running games that support ATI TRUFORM?A :
This issue can affect graphics cards which do not offer hardware support for ATI TRUFORMTM. Games which provide native ATI TRUFORMTM support, or which have been patched to support ATI TRUFORMTM, may experience lower frame rates with ATI TRUFORMTM features enabled.
Some games may actually allow ATI TRUFORMTM to be rendered in a "software" mode on hardware which does not directly support ATI TRUFORMTM. While this will add visual appeal, it requires more of the system CPU cycles. This can significantly reduce a game's frame rate.
With a product that supports ATI TRUFORMTM in hardware, such as the RADEON 8500, the graphics rendering occurs within the Graphics Processing Unit (GPU). The games visual appearance is greatly improved, while having a minimal affect on frame rates.
If your graphics adapter does not support ATI TRUFORMTM in hardware, and your game allows ATI TRUFORMTM to be rendered in software, you may choose to disable ATI TRUFORMTM. Please see the game's documentation for details on disabling ATI TRUFORMTM support.
Q : I have bought your ATI graphic card and would like to support multiple monitors. What is the difference between the Primary and Secondary Display under Window 98?A :
In Windows 98 the PRIMARY display is the one that displays the LOGO when Windows starts. This PRIMARY monitor also shows the system BOOT messages.
In addition to the standard 2D acceleration, the PRIMARY monitor also supports 3D (via Direct3D) and VIDEO (TV). FULL SCREEN DOS sessions are also locked to the PRIMARY display.
The SECONDARY display adapter does NOT support:
- Multimedia video functions
Here is a short list of applications you may encounter which will NOT currently function on a secondary display:
- DVD Playback software
- MPEG Playback software
- Direct3D Games
- Screen savers designed for a single-monitor setup
- Any application that runs in a "fullscreen" mode
Most of these applications will not function on a secondary display because the hardware and software features required (Direct3D, DirectDraw video acceleration, etc.) are ONLY available on the PRIMARY display adapter.
Q : How to connect VIVO for watching video?A :
The procedure to connect VIVO for watching video programs play by VCR:
- Connect the 1 to 4 ways VIVO cable to the VGA card(Male side of VIVO cable).
- Connect the s-video or composite cable from VCR to the VIVO cable that has an arrow sign pointing to the VGA card(the female side of VIVO cable). Connect either s-video or composite cable only. Do not connect BOTH s-video and composite.
- Run "Power director" or other software that can do video capture.
- Start video capture in the software.
- The video is being played by the VCR should appear on the monitor screen.
- If no display, select the video-in source within the software to select the source from either s-video or composite.
Q : How to enable secondary displays in CCC?A :
The procedure is:
- Switch off the system and connect the secondary display to VGA(e.g. CRT/TV/DVI). Make sure display driver is installed.
- Power up the system and boot to Windows.
- When Windows boot up completed, right click on Windows Desktop and select "ATI CATALYST(R) CONTROL CENTER".
- Select "Advanced" then press "Next".
- Follow the on screen instruction to proceed to "Catalyst Control Center" Windows.
- In "Catalyst Control Center" Windows, select "Display Manager".
- In "Display Manager", right click the icon in the box of "Attached displays currently disabled:".
- Select the display mode for the secondary display. There are 4 options available:
- Clone mode
- Extend mode
- Stretch Main Horizontally
- Stretch Main Verticall
- Press "Yes" to confirm the setting.
Q : Can VIVO card support MPEG I and MPEG II?A :
Rage Theater is able to support both MPEG I and II. However, it requires to have 3rd party software to operate togaher. Right now, our Power director is able to support MPEG I for full screen, but small screen for MPEG II only. It will require to have our new verion of Power Producers to support both in near future.